PRIVACY POLICY
PANIC FRAME AND TRAVEL Ltd.
INFORMATION ABOUT THE PERSONAL DATA ADMINISTRATOR
Company name of the administrator: “PANIC FRAME and TRAVEL” Ltd.
UIC/BULSTAT: 205576962
Registered office and management address: Sofia, 73 Hristo Maksimov St., 2nd floor
E-mail: office@panicframe.com
Website: www.panicframe.com
GENERAL PROVISIONS
“PANIC FRAME and TRAVEL“ Ltd respects your online privacy and processes your personal data with care and attention. “PANIC FRAME and TRAVEL“ Ltd is responsible for the use of personal information collected through the website “www.panicframe.com” and takes all necessary measures to ensure the safe processing of your personal data. Personal data is processed in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation of the European Union, as well as the Bulgarian Personal Data Protection Act.
This Privacy Policy governs the processing of personal data of individuals or representatives of legal persons of our clients or potential such, as well as users of our website: www.panicframe.com (“the Site”), in connection with the services provided by “PANIC FRAME and TRAVEL“ Ltd. When you register or send a message through “www.panicframe.com”, we will ask you to provide personal information. By requesting our service or placing an order through our website, you agree that “PANIC FRAME and TRAVEL“ Ltd collects and records the personal information you provide for the purposes and duration described below.
The company administrator clearly specifies what information is essential for accessing the services and will use this information to enter into a civil contract and deliver the services you request, provided through the website “www.panicframe.com”. We will not process your personal data for anything other than providing our services and products, through the conclusion of a contract with you and our partners. In this privacy statement, we explain what personal data we collect and process. We recommend you read this information carefully to know the purposes for which “PANIC FRAME and TRAVEL“ Ltd uses your data.
This privacy statement thoroughly explains your personal data protection rights and how you can exercise them. Before using the website or providing your personal data, you should familiarize yourself with the rules described below. If you do not wish for us to process your personal data in the manner set out in this Privacy Policy, please do not provide them. Providing personal data is voluntary, regarding the use of certain services offered by us as well as regarding the conclusion of a bilateral contract through the website. Please note that we will not be able to provide the requested or required services if you do not provide the necessary information.
WHAT PERSONAL DATA DO WE COLLECT AND HOW DO WE PROCESS IT AS A PERSONAL DATA ADMINISTRATOR
Through the use of our website, we collect the minimal necessary personal data needed for processing as a data controller in accordance with the EU GDPR (General Data Protection Regulation). We handle only the data that is absolutely necessary to provide you with your desired service or product, aligning with the European principle of minimizing collected personal information. We may collect and process the following data about you:
Information that you provide through the website “www.panicframe.com”:
Forms completed by you for registration on “www.panicframe.com”.
Content of electronic or written correspondence with us.
Information from social media when you link to our website.
Details About You as Our Client:
Identification data: first name, middle name, and surname, data from ID card, EGN or LNC, date of birth;
Contact information: address (permanent and/or current), phone number, email, contact address;
Economic and financial data: bank account number, credit/debit card details.
Other data: photos or video images from travels.
Providing identification data is essential to offer you our services; without it, this adventure wouldn't be possible.
Information About You as a Website Visitor:
Identification data: first name and surname
Contact details: email and phone
Other information: Data you have provided to us via email or phone
Providing your identification and contact details is essential so we can respond to your inquiry; without them, it simply wouldn't be possible.
By sharing your data with us, you vouch for its truthfulness. Please, do not provide irrelevant or false information, nor information about third parties without their freely given, specific, informed, and unambiguous consent.
Information we can automatically gather if you visit our website and give your consent:
Technical information, including IP address, login details, browser type and version
Your visit information
'Cookies' and other technologies
By accepting this policy, you agree that your personal data may be transferred to third parties in connection with the provision of our travel services and the execution of the bilateral contract for which you have provided your data. Your personal data may be processed by employees of "PANIC FRAME and TRAVEL" Ltd, who are expressly authorised by the data controller as data processors. Information collected from our website may be stored and processed in anonymous statistical data or logs for internal use, such as traffic analysis and profiling.
PURPOSE AND LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL DATA by 'PANIC FRAME and TRAVEL' Ltd.
We gather and process your personal data for the purpose of forming and/or fulfilling a bilateral contract with you and providing a travel service. 'PANIC FRAME and TRAVEL' Ltd processes your data based on your voluntarily and unconditionally given consent, for the following purposes: Entering into and performing obligations arising from the conclusion of a civil contract, which may include booking flights, hotels, and other services related to the execution of the bilateral contract for travel service. For this purpose, your personal data is used when necessary:
By providing your personal data and signing a bilateral agreement for tourist services, you explicitly agree and grant the company “PANIC FRAME end TRAVEL” LTD the right to use photos and videos taken during the execution of the travel agreement for promotional purposes, enhancing the company’s presence. Additionally, you assign all copyright of photos and videos made by “PANIC FRAME end TRAVEL” LTD during the term of the bilateral tourist service agreement.
YOUR RIGHTS TO PERSONAL DATA PROTECTION
In accordance with the General Data Protection Regulation of the European Union and the Bulgarian Personal Data Protection Act, you have the right to request information about the use of your personal data or to opt out of certain uses. Your rights as a data subject can be exercised by contacting us at email: office@panicframe.com. All personal data requests are handled by the manager of “PANIC FRAME and TRAVEL” Ltd. Your rights as a data processing subject include:
When "PANIC FRAME end TRAVEL" Ltd requests your consent to process your personal data, you can decide to withdraw this consent at any time without affecting the legality of previous data processing. You can exercise your rights at any time by contacting us at office@panicframe.com.
You have the right to request a copy of your personal data stored by "PANIC FRAME end TRAVEL" Ltd, as well as information about the purposes of processing and the recipients of your personal data. We will require proof of identity before fulfilling such requests.
You have the right to request correction or updating of inaccurate personal data, and the deletion or restriction of some or all of your personal data, which is embodied in the right to be "forgotten".
The right to object to the processing of your personal data and the right to object to the transfer of this data.
The right to lodge a complaint with the supervisory authority, which in this case is the "Bulgarian Commission for Personal Data Protection". You can exercise this right by email at kzld@cpdp.bg or at the address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd (www.cpdp.bg).
The right of the data subject not to be subject to decisions based solely on automated processing, including profiling.
You have the right to object to the processing of your personal data for the purposes of direct marketing and advertising, as well as against the disclosure to third parties and their use on their behalf for the purposes of direct marketing and advertising, by withdrawing your consent at any time. For this purpose, you can send an electronic message with the corresponding request to stop using your data for direct marketing purposes to: office@panicframe.com.
You have the right to refuse to provide personal data to "PANIC FRAME end TRAVEL" Ltd. In order to conclude a distance contract with you and/or to provide you with the requested services and/or deliver the ordered goods in accordance with our legal and subsequently contractual obligations, "PANIC FRAME end TRAVEL" Ltd requires certain data to identify the party to the contract, their representative, contact details, and/or delivery. Failure to provide such data prevents the possibility to conclude a contract with you. To make a purchase from our Site and to deliver the services/goods ordered by you, you must have a profile created on our website. During the profile creation process, "PANIC FRAME end TRAVEL" Ltd requires certain data to identify you, contact details, and for order/service receipt. Failure to provide such data prevents the purchase and delivery of goods or services by you.
DATA PRESERVATION BY 'PANIC FRAME AND TRAVEL' LTD
Your personal data is stored in our computer databases for as long as it is needed for the purposes for which it was collected, but not more than 5 / five / years. We will retain and use your personal data for as long as is reasonable and necessary to provide our services while your contract is active and to comply with our legal obligations, resolve disputes, and enforce our agreements, but not more than 5 / five / years. The storage is also carried out in connection with maintaining regular accounting records under the Accounting Act and providing information to the National Revenue Agency in connection with the Tax and Social Security Procedure Code (TSSPC).
TRANSFER OF PERSONAL DATA FOR PROCESSING TO THIRD PARTIES
By agreeing to this privacy policy, you grant your explicit and irrevocable consent for your personal data to be transferred for processing by 'PANIC FRAME and TRAVEL' Ltd to third-party partners of the company and to administrative authorities, in connection with the provision of travel services and the execution of the bilateral contract signed between you and 'PANIC FRAME and TRAVEL' Ltd.
7. TRANSFER OF DATA OUTSIDE THE EUROPEAN UNION
Your personal data may be stored and processed in any country where there are members or partners of 'PANIC FRAME and TRAVEL' Ltd.
8. HOW ‘PANIC FRAME AND TRAVEL’ LTD PROTECTS YOUR DATA
The company "PANIK FRAME and TRAVEL" Ltd. employs organizational, physical, technological, and all other necessary measures to ensure the security and protection of your personal data, as well as to monitor data processing. Among other things, these security measures include the following activities:
Access to customer personal data for employees of “PANIC FRAME AND TRAVEL” Ltd is restricted according to their duties;
“PANIC FRAME AND TRAVEL” Ltd has established confidentiality obligations for its employees;
We apply all necessary organizational and technical measures as provided by the Personal Data Protection Act, alongside best practices from international standards.
For maximum security in processing, transferring, and storing your data, additional protection mechanisms such as encryption may be used.
CHILDREN'S PERSONAL DATA
Panic Frame and Travel Ltd. does not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under 18, we will take steps to obtain consent from the individual holding parental responsibility for the child.
CHANGES TO PRIVACY POLICY
Any significant changes we might make to our privacy policy in the future will be posted on this page before the change takes effect. We recommend you frequently review these privacy rules to stay informed of any changes or updates that might affect you, as your continued use of the "panicframe.com" website signifies ongoing consent to be bound by this privacy statement.
CONTACTS
If you have questions or would like more information, or wish to exercise any of your rights related to this data privacy policy, you can reach out to 'PANIC FRAME and TRAVEL' Ltd and its manager – the person handling the personal data collected by the company, through one of the following methods:
By email at office@panicframe.com;
By mail or courier to the address: Sofia, 73 "Hristo Maksimov" St., 2nd floor
By clicking the I AGREE button, you give your full and unconditional consent to “PANIC FRAME and TRAVEL” Ltd. to store and process
your personal data in accordance with this agreement and the terms described above, with the purpose of concluding a distance contract with the aforementioned company.
